Newquay's drainage system is under more pressure than most towns in Cornwall. A resident population is joined by a large transient summer population that sharply increases the load on sewerage infrastructure across the town centre, Towan, Pentire, and the beachfront areas. Much of the property stock has been converted into holiday lets, HMOs, surf lodges, and short-stay apartments, and the shared drainage serving these high-occupancy buildings is often the weakest point in the system. Clifftop properties face additional ground movement risk, and the newer estates on the southern edge of town introduce their own challenges where recently installed drainage meets older public sewer connections. A CCTV drain survey records the condition and ownership boundaries of the system beneath your property. Clear Stream Drainage Solutions surveys across Newquay and the surrounding TR7 postcode with no call-out fee and a fixed price agreed before we start.
EXCELLENT
Based on 65 reviews
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LisaTrustindex verifies that the original source of the review is Google.
Faultless from start to finish. I contacted the company in the morning and within hours, Josh arrived. This was a problem that others had been out to but couldn't fix and yet on the same day, Josh had identified the problem and fixed it. Ontop of this, it was down to the care and diligence of Josh that what was initially thought to be a bigger problem, was able to be dealt with on the same day. I can sometimes feel uneasy when others are doing jobs in the house but this was not the case with Josh who was extremely professional, courteous and a pleasure to have in the house. I would not only recommend Josh but think that anyone would be crazy to go elsewhere. Thank you.Posted on Google![]()
Laura JessettTrustindex verifies that the original source of the review is Google.
Friendly and super helpful, highly recommend!Posted on Google![]()
Dawn stangroomTrustindex verifies that the original source of the review is Google.
Amazing here with in 2 hours job done took all the pressure and worry out of manhole cover lifting with sewage thank you joshPosted on Google![]()
Mandy PhillipsTrustindex verifies that the original source of the review is Google.
Josh was polite and knowledgeable and dedicated to the task. He successfully identified a cracked pipe and unblocked another waste pipe. All in all a top bloke and a top jobPosted on Google![]()
Georgi MortonTrustindex verifies that the original source of the review is Google.
Josh was fantastically efficient, attending our blocked drain within 24 hours and clearing it out. He was also able to use his camera to check the integrity of the pipe and cause of the blockage. 10/10 would recommend!Posted on Google![]()
Becky ParkerTrustindex verifies that the original source of the review is Google.
Josh & Logan were great, cleared my blocked drain with the minimum of fuss and in super quick time. Not easy given that there is no access to the back of my house as it's mid-terraced and everything had to come through the house. Would definitely recommend.Posted on Google![]()
IanTrustindex verifies that the original source of the review is Google.
Excellent fast service. Very polite and professional.Posted on Google![]()
Rachel JonesTrustindex verifies that the original source of the review is Google.
I recently used Clear Stream for a problem with a septic tank and could not recommend them more highly. From the initial call out onwards they were knowledgeable, professional, helpful and conscientious. They originally attended as an emergency call out. Despite it being the May bank holiday they arrived within an hour and charged a really reasonable price for an emergency service. When it became clear that the problem was significant and we would need a new tank they installed a temporary fix then provided a detailed quotation for the major works, including answering insurers’ questions. The new tank was installed over a two day period in which they work really efficiently, while keeping me updated and informed about every stage. The guarantees for their work are reassuring and they made a stressful situation so much easier. I would highly recommend them to anyone.Posted on Google![]()
Gina MartinTrustindex verifies that the original source of the review is Google.
Josh - what a superstar. The only reason I haven’t given 5 stars is … I will have to pay the bill. Josh really put me at ease. I have been stressing about the blocked drain for two weeks. He got on with the job. Kept me advised all the way through the work. Would definitely recommend him. THANK YOU JOSH!!!Posted on Google![]()
Natasha RatcliffeTrustindex verifies that the original source of the review is Google.
Have had Josh over a few times now, for different reasons and are very happy with his work. Good communication, trustworthy, and straight to it, knows his stuff, was happy to talk it through and explain. Gave quotes ahead of work.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Newquay's drainage carries a load almost nowhere else in Cornwall has to match. The town grew from a small fishing harbour into a major resort once the railway arrived in 1876, and the Victorian and Edwardian expansion that followed left a legacy of grand clifftop hotels, terraced guest houses, and dense holiday accommodation now serving population peaks several times the winter baseline. The original streets around Fore Street, East Street, and the harbour rely on clay drainage laid for a fraction of today's usage, with buildings repeatedly subdivided into flats, surf lets, and short-stay accommodation. The clifftop hotel quarter along Narrowcliff and Pentire Crescent, including Victorian landmarks like the Headland Hotel and Hotel Victoria, runs commercial-scale waste systems through pipework cut into exposed coastal ground where salt-laden Atlantic air accelerates corrosion at every joint. The grid-iron expansion north and east of the historic core, the post-war housing toward Henver Road and the Lewarne Estate, and the modern developments around Porth, Trevelgue, and Pentire all feed into a network designed in pieces over more than a century. Summer surge from surf tourism, restaurants, and bars concentrated around Bank Street and the harbour pushes fat, oil, and grease into the system at volumes the original engineers never anticipated. Out toward Crantock, St Columb Minor, and the rural lanes inland, properties are typically on private septic tanks, with soakaway performance limited by clay subsoils and the killas slate bedrock common across mid-Cornwall. None of this is reliably documented in property paperwork. A CCTV survey is the only way to know what is genuinely in the ground.
A drainage survey is something you book in advance, not something you call out in a crisis. The situations below are where Newquay property owners get the most value from one. If any apply to you, a survey is worth booking.
Before You Buy A Property
Recurring Faults At The Same Location
Extensions And Build Over Approval
Insurance, Legal, And Subsidence Evidence
Unexplained Damp, Smells, Or Garden Patches
Landlord And Holiday Let Documentation
A survey is only as useful as the report it produces. Our engineers work to a structured process that delivers evidence usable by lenders, solicitors, insurers, and Building Control officers, not just a memory stick of raw footage.
A waterproof HD camera is fed through the drainage system from existing access points, with no excavation. Footage is reviewed live so defects can be discussed on-site as they are found. Crawler cameras are used where larger-bore commercial pipework requires them.
We trace the full layout of the pipework, identify every access point, and confirm where private responsibility ends and the public sewer network begins. In Newquay, where private runs frequently cross beneath neighbouring guest house yards, shared car parks, and clifftop terrace gardens, this part of the survey is often the most valuable.
Every cracked joint, displaced section, root mass, scale deposit, misconnection, and pitch fibre deformation is logged, located, and graded. You see immediately which defects require attention and which can be left for ongoing monitoring.
The deliverable is a full report containing HD video, still images of each defect, a drainage plan, defect grading, and recommendations. Format is suitable for direct submission to solicitors, mortgage lenders, insurers, and Building Control. Control where required.
The single most expensive blind spot in a property purchase is the drainage system. A standard building survey does not investigate it. A pre-purchase CCTV survey closes the gap before you exchange, and the cost is small relative to what it can reveal. Buyers use the report to negotiate the purchase price down to reflect defect repair costs, require the vendor to complete remedial work before completion, or pull out of a sale that would have left them with a major bill. In Newquay this matters most for the town's stock of converted guest houses and former hotels carved into multiple flats, Victorian and Edwardian properties along the clifftop terraces with corroded coastal pipework, holiday lets sold as going concerns where drainage condition is rarely declared, and rural homes on septic systems where soakaway condition is invisible without inspection.
Build-over surveys are required wherever new construction sits within 3 metres of a public sewer. Newquay's continuous extension, conversion, and holiday let upgrade activity generates a steady demand for these surveys, particularly across the dense residential streets behind Fistral and Towan beaches and in the post-war housing belt north toward Porth. Our build-over surveys document the location, depth, and structural condition of the affected sewer, identify any defects that must be addressed before construction begins, and provide the evidence Building Control and South West Water require before issuing approval. Reports are produced to the format and standard those bodies expect.
Once the survey is complete and the drainage layout is documented, we can carry out repairs, set up a maintenance schedule, or supply the graded report a solicitor, lender, insurer, or letting agent requires. Across the Newquay area we work with homeowners, buyers, holiday let operators, Airbnb hosts, surf lodge and hostel owners, hotels, B&Bs, restaurants, nightlife venues, retail premises, landlords, lettings agencies, HMO operators, developers, and rural property owners toward Colan, St Columb Minor, and the surrounding parishes.

Our team clears blockages quickly and safely, restoring full flow and preventing further damage to your system.
Drain Unblocking
Full inspection and condition reporting for private septic systems, including soakaway investigations and pre-purchase surveys for rural properties.
Drain Surveys in Newquay
Drain relining reinforces your pipes from within, repairing cracks and leaks without excavation to restore full function and prevent future damage.
Drain Relining Newquay
We remove built-up deposits that restrict water flow, improving drainage performance and extending the lifespan of your pipes.
Drain Pipe Descaling NewquayWe serve the whole of Newquay, Pentire, Porth, Trevelgue, Trenance, Tretherras, Crantock, Holywell Bay, Cubert, St Columb Minor, St Columb Major, St Mawgan, Mawgan Porth, Quintrell Downs, and the surrounding TR7 and TR8 postcodes.
A clear answer on ownership is one of the most practical outcomes of a Newquay CCTV survey, and one of the most common reasons homeowners book one. The principle is straightforward. Pipework inside your boundary, including the lateral connection running out to the boundary line, is yours to maintain and repair. Once that pipe joins a shared sewer carrying waste from multiple properties, responsibility transfers to South West Water. Newquay complicates this in ways the resort's grid-iron Victorian expansion makes inevitable. Private drains routinely cross beneath neighbouring guest house yards, shared parking areas behind terraced hotels, and the back lanes between Bank Street, Beach Road, and the seafront before connecting to a public sewer, and the boundary point is rarely clear from deeds alone. Converted properties where one Victorian house has become four flats add a further layer of shared private pipework that no document accurately captures. Our survey establishes the actual layout, identifies the boundary point, confirms which sections belong to you, and provides the evidence needed to escalate any public-sewer fault to South West Water. For rural properties on septic systems toward Crantock, Cubert, and St Mawgan, the entire network is yours, and the survey produces a complete map of what that means in practice.
We agree a fixed price before any work starts, with no call-out fee and no diagnostic charge. Standard residential surveys typically fall within the range buyers and homeowners would expect to pay locally, with the exact figure depending on property size, number of access points, and the level of reporting required. You have the cost in writing before we book the appointment.
Most residential surveys take one to two hours on-site. The written report and footage are usually delivered within a few working days, formatted for sharing with solicitors, lenders, or insurers as needed.
Most high-street lenders do not require one as standard, but many request a survey when the main building survey flags drainage concerns, particularly on older properties. A significant proportion of Newquay buyers commission one voluntarily, especially on converted guest houses, holiday lets, and Victorian-era clifftop stock.
If significant defects are identified, the report and footage give you documented evidence to renegotiate the purchase price, require the vendor to complete repairs, or withdraw from the purchase. We provide the evidence; the negotiation sits between you and your solicitor.
If the proposed structure sits within 3 metres of a public sewer, a build-over survey is normally required for South West Water and Building Control approval. We handle build-over surveys regularly across Newquay and produce reports to the required standards.
Yes. We carry out full septic tank surveys, soakaway investigations, and CCTV inspections of private drainage across the rural areas around Newquay, including pre-purchase surveys for buyers of rural homes.
All repairs we carry out following a survey are covered by our 5-year guarantee. If a repaired section fails inside that period, we return and put it right at no cost.
If a fault needs immediate attention, we discuss the options with you on-site. In most cases we can quote and address the issue on the same visit, with the cost agreed in writing before any work begins.
Clear Stream Drainage Solutions is a Cornwall-based, family-run drainage business operating across Newquay and the wider county. Our engineers hold the relevant industry certifications, carry full public liability insurance, and arrive in branded vehicles equipped with high-definition CCTV cameras, drainage mapping equipment, and the diagnostic tools needed to deliver a complete survey on the first visit.
A CCTV drain survey replaces guesswork with documented evidence. Whether the trigger is a property purchase, a recurring fault, an extension, or a portfolio review, a single call gets an engineer on-site, a camera in the system, and a report you can act on with confidence. Call our team now on 01872 222555 to book a CCTV drain survey at a time that suits you, or request a fixed-price quote by text. Already had a survey done elsewhere? We provide independent second-opinion reviews of existing footage for buyers and landlords who want verification.