A pump station is easy to ignore until it stops working. When it does, wastewater backs up, alarms activate and disruption escalates within hours. At Clear Stream Drainage Solutions, we service, maintain and repair domestic and commercial pump stations across Cornwall. Routine servicing prevents avoidable failures. Where a station has already gone down, our 24/7 emergency response gets engineers on site within 1 to 2 hours, anywhere in the county. Our experienced local engineers arrive fully equipped to fix the problem fast — no call-out fees, transparent pricing, and a calm professional service when you need it most. From emergency unblocking to urgent pipe repairs, we restore safe drainage quickly.
Pump station faults rarely arrive without warning. They build over weeks or months as components wear, debris accumulates in the chamber, floats foul up and control systems drift out of calibration. The early signs are easy to dismiss until the station fails outright and wastewater has nowhere to go.
For homeowners on properties below main sewer level, a pump station failure can take out the entire drainage system within an hour. For commercial sites, holiday accommodation and managed properties, the consequences extend to staff, guests, hygiene compliance and trading hours. For developers and site managers, a station that has not been maintained risks adoption issues, pollution incidents and expensive emergency repairs.
That is why our approach is built around proper diagnosis and planned maintenance rather than reactive fixes. We identify the cause, recommend the right intervention, and back the work with a 5-year guarantee on repairs.
Local Expertise You Can Rely OnPump station problems do not keep office hours, and they rarely give notice. Clear Stream Drainage Solutions offers 24/7 emergency response across Cornwall, 365 days a year, with a 1 to 2 hour attendance window for urgent call-outs.
We are based in Falmouth and work across the county every day. That means we know which areas rely heavily on pump stations (coastal sites, properties below sewer level, rural locations without gravity drainage) and we know how to access them quickly.
Our pump station service covers:
When you call, we focus on the immediate situation first. We ask whether the alarm is active, whether wastewater is backing up, what the property type is and whether you have any history of faults at the station.
That allows us to dispatch quickly, with the right equipment, and arrive prepared.Whether you need a routine service, alarm investigation, fault finding on a station that will not start, or full emergency response after a failure, you receive a practical service from engineers who understand both the pumping equipment and the wider drainage system feeding it.
From Routine Service to Full RepairPump station problems usually trace back to one of four causes: blocked or worn pumps, control and electrical faults, float switch failure, or upstream drainage problems feeding the station. Pump blockages are the most common cause of failure. Wipes, fats, sanitary items and unsuitable debris reach the chamber and obstruct the impeller. Once flow is restricted, the station works harder, draws more current, runs hotter and either trips out or fails outright. Regular cleaning of the wet well and inspection of the pumps prevents most of this. Control and electrical faults affect alarms, pump sequencing, switching and system protection. These need methodical testing and safe isolation. They are not jobs for guesswork or generalists. Float switch failures stop the station knowing when to start or stop. A float that sticks, becomes fouled with debris or fails electrically can leave the station running constantly, not running at all, or cycling far too often. All three shorten pump life significantly. Upstream drainage problems are often missed. A pump station can be working perfectly while the incoming drainage run is partially blocked, restricting flow into the chamber. We diagnose the full drainage system, not just the pump. Where the cause is not visible from the chamber, we use CCTV drain surveys on the incoming runs and electrical testing on the controls to identify the fault accurately.
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Considered, Properly Specified WorkPump station servicing is easier to commit to when the process is clear and the costs are known up front. Our approach is built around proper inspection, transparent pricing and work that lasts.
When you contact us, we gather the details first. Whether the visit is for scheduled maintenance, an active alarm, poor performance or a complete failure, we ask the right questions before dispatching an engineer. That means we arrive prepared, with the right equipment for the job.
Our engineer inspects the chamber, controls, alarms and visible system components. We assess condition, identify immediate risks and isolate equipment safely before any internal work begins. Pump stations involve electricity, confined spaces and wastewater, and they are not systems to approach casually.
We carry out the agreed servicing work. That can include cleaning the wet well, removing accumulated debris, inspecting and testing the pumps, checking float switch operation, testing alarm function, inspecting non-return valves and pipework, and assessing the control panel. Where a fault is present, we trace it to its source rather than working around it.
If components have failed or repair work is needed, we explain exactly what has gone wrong, why, and what is required to restore reliable operation. You receive a fixed-price quote before any further work proceeds. No vague costs and no hidden extras.
Once the station is operating correctly, we test the full cycle, confirm everything is working as it should, and advise on the right service interval for the property. Higher-use systems need more frequent visits than lightly loaded domestic stations. All repairs are backed by a 5-year guarantee.
When a pump station fails or is due for service, you want a company that responds quickly, diagnoses properly, prices transparently and stands behind the work. Clear Stream Drainage Solutions is built around that standard.
No Call-Out Fees
You do not pay extra for us to attend. Whether the visit is a planned service or an emergency response, the call-out is free.
Fixed-Price Quotes
Every repair is quoted as a fixed price before work begins. You know the full cost before you commit.
24/7, 365 Availability
Day, night, weekend or bank holiday, our emergency response is available when the station fails.
1 To 2 Hour Emergency Response
We prioritise pump station emergencies and aim to attend within a 1 to 2 hour window across Cornwall.
5-Year Guarantee On Repairs
Every repair is backed by a 5-year guarantee for added reassurance.
Full Drainage Expertise, Not Just Pumps
Pump stations do not work in isolation. Our wider drainage knowledge means we identify whether the fault sits in the pump, the controls, the chamber or the incoming drainage run.
Serving Homes and Businesses Throughout the CountyWe deliver pump station servicing, maintenance and emergency response across Cornwall. Our engineers operate throughout the county, with experience of the systems and access conditions specific to each area.
If your property is elsewhere in Cornwall, contact us and we will confirm coverage. We also work across Devon for selected pump station servicing and emergency response.
Reliable Pump Station Servicing Across CornwallIf your pump station is showing warning signs, is overdue for service, or has already stopped working, do not wait for the problem to spread. Clear Stream Drainage Solutions offers professional servicing, fault diagnosis and 24/7 emergency response across Cornwall, with no call-out fees, fixed-price quotes and a 5-year guarantee on repairs.
Most pump stations need servicing at least annually. Higher-use systems, commercial sites and holiday accommodation often need more frequent checks. We confirm the right interval based on property type, usage and the condition of the station.
A proper service covers chamber inspection and cleaning, pump performance testing, float switch checks, alarm function testing, non-return valve inspection, pipework checks and a full assessment of the control panel. Where faults are identified, we trace them to source.
Common warning signs include high-level alarms, slow drainage upstream of the station, persistent odours, electrical tripping, unusual noise from the chamber and pumps that run too often or not at all. Any of these warrants a service visit.
Yes. We offer 24/7 emergency response across Cornwall, 365 days a year, with a 1 to 2 hour attendance aim. There is no call-out fee.
Yes. Pump stations combine wastewater handling, electrical controls, alarms and mechanical components in a confined space. Safe isolation, inspection and maintenance are essential for system reliability and for safe working practices. They are not systems for DIY intervention.
Yes. If the incoming drainage run is partially blocked or restricted, flow into the chamber is reduced and the station can develop secondary faults. We assess the wider drainage system as part of the service, not just the pump itself.
In almost every case, yes. Planned servicing reduces emergency failures, extends equipment life and identifies issues before they cause property disruption, pollution risk or expensive repair work. The cost of a service visit is a fraction of the cost of an emergency call-out and component replacement.
Yes, for commercial sites, managed properties and high-use systems where structured servicing makes sense. We agree the schedule, the scope of each visit and the pricing in advance so you have predictable maintenance costs and documented compliance.
