St Ives places exceptional demand on its drainage infrastructure. The steep, narrow streets of the old town were laid out for a fishing community, and the pipework beneath them now serves a dense mix of permanent homes, holiday lets, guest houses, galleries, restaurants, and retail premises with occupancy levels that peak sharply during the summer season. Many properties in the Downalong area and along the harbour share drainage runs that are difficult to access and poorly documented. A CCTV drain survey establishes what condition that pipework is actually in and who is responsible for each section. Clear Stream Drainage Solutions carries out surveys across St Ives and the surrounding TR26 postcode for homeowners, buyers, holiday let owners, landlords, and commercial operators. No call-out fee, no diagnostic charge, and a fixed price agreed before we begin.
EXCELLENT
Based on 65 reviews
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LisaTrustindex verifies that the original source of the review is Google.
Faultless from start to finish. I contacted the company in the morning and within hours, Josh arrived. This was a problem that others had been out to but couldn't fix and yet on the same day, Josh had identified the problem and fixed it. Ontop of this, it was down to the care and diligence of Josh that what was initially thought to be a bigger problem, was able to be dealt with on the same day. I can sometimes feel uneasy when others are doing jobs in the house but this was not the case with Josh who was extremely professional, courteous and a pleasure to have in the house. I would not only recommend Josh but think that anyone would be crazy to go elsewhere. Thank you.Posted on Google![]()
Laura JessettTrustindex verifies that the original source of the review is Google.
Friendly and super helpful, highly recommend!Posted on Google![]()
Dawn stangroomTrustindex verifies that the original source of the review is Google.
Amazing here with in 2 hours job done took all the pressure and worry out of manhole cover lifting with sewage thank you joshPosted on Google![]()
Mandy PhillipsTrustindex verifies that the original source of the review is Google.
Josh was polite and knowledgeable and dedicated to the task. He successfully identified a cracked pipe and unblocked another waste pipe. All in all a top bloke and a top jobPosted on Google![]()
Georgi MortonTrustindex verifies that the original source of the review is Google.
Josh was fantastically efficient, attending our blocked drain within 24 hours and clearing it out. He was also able to use his camera to check the integrity of the pipe and cause of the blockage. 10/10 would recommend!Posted on Google![]()
Becky ParkerTrustindex verifies that the original source of the review is Google.
Josh & Logan were great, cleared my blocked drain with the minimum of fuss and in super quick time. Not easy given that there is no access to the back of my house as it's mid-terraced and everything had to come through the house. Would definitely recommend.Posted on Google![]()
IanTrustindex verifies that the original source of the review is Google.
Excellent fast service. Very polite and professional.Posted on Google![]()
Rachel JonesTrustindex verifies that the original source of the review is Google.
I recently used Clear Stream for a problem with a septic tank and could not recommend them more highly. From the initial call out onwards they were knowledgeable, professional, helpful and conscientious. They originally attended as an emergency call out. Despite it being the May bank holiday they arrived within an hour and charged a really reasonable price for an emergency service. When it became clear that the problem was significant and we would need a new tank they installed a temporary fix then provided a detailed quotation for the major works, including answering insurers’ questions. The new tank was installed over a two day period in which they work really efficiently, while keeping me updated and informed about every stage. The guarantees for their work are reassuring and they made a stressful situation so much easier. I would highly recommend them to anyone.Posted on Google![]()
Gina MartinTrustindex verifies that the original source of the review is Google.
Josh - what a superstar. The only reason I haven’t given 5 stars is … I will have to pay the bill. Josh really put me at ease. I have been stressing about the blocked drain for two weeks. He got on with the job. Kept me advised all the way through the work. Would definitely recommend him. THANK YOU JOSH!!!Posted on Google![]()
Natasha RatcliffeTrustindex verifies that the original source of the review is Google.
Have had Josh over a few times now, for different reasons and are very happy with his work. Good communication, trustworthy, and straight to it, knows his stuff, was happy to talk it through and explain. Gave quotes ahead of work.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
St Ives has over 1,500 years of history, and much of its drainage infrastructure reflects centuries of piecemeal development. Historic fishermen's cottages, former artists' studios, galleries, restaurants, and holiday lets all rely on ageing drainage systems that were never designed for today's visitor numbers. Harbour-side businesses place additional pressure on the network, while salt-laden coastal conditions can accelerate wear and deterioration. In nearby areas such as Carbis Bay, Lelant, and Zennor, many properties depend on private septic tanks affected by local clay soils and granite bedrock. As much of this infrastructure is poorly documented, a CCTV drainage survey is often the only reliable way to understand what lies beneath a property.
A drainage survey is something you book in advance, not something you call out in a crisis. The situations below are where St Ives property owners get the most value from one. If any apply to you, a survey is worth booking.
Before You Buy A Property
Recurring Faults At The Same Location
Extensions And Build Over Approval
Insurance, Legal, And Subsidence Evidence
Unexplained Damp, Smells, Or Garden Patches
Landlord And Hospitality Documentation
A survey is only as useful as the report it produces. Our engineers work to a structured process that delivers evidence usable by lenders, solicitors, insurers, and Building Control officers, not just a memory stick of raw footage.
A waterproof HD camera is fed through the drainage system from existing access points, with no excavation. Footage is reviewed live so defects can be discussed on-site as they are found. Crawler cameras are used where larger-bore commercial pipework requires them, which matters in St Ives given the concentration of converted gallery, restaurant, and cellar-conversion premises around the harbour.
We trace the full layout of the pipework, identify every access point, and confirm where the private system ends and the public sewer network begins. In St Ives, where private runs frequently cross beneath the labyrinthine cobbled alleys of Downalong, shared courtyards behind Fore Street and Back Road East, and the strips of ground threading between the harbour and the upper streets, this part of the survey is often the most valuable. For rural properties across Penwith, the mapping function is even more important, since deeds rarely capture the actual layout of septic systems, soakaways, and shared private runs between farms and cottages.
Every cracked joint, displaced section, root mass, scale deposit, misconnection, and pitch fibre deformation is logged, located, and graded. You see immediately which defects require attention and which can be left for ongoing monitoring.
The deliverable is a full report containing HD video, still images of each defect, a drainage plan, defect grading, and recommendations. Format is suitable for direct submission to solicitors, mortgage lenders, insurers, and Building Control.
The single most expensive blind spot in a property purchase is the drainage system. A standard building survey does not investigate it. A pre-purchase CCTV survey closes the gap before you exchange, and the cost is small relative to what it can reveal. Buyers use the report to negotiate the purchase price down to reflect defect repair costs, require the vendor to complete remedial work before completion, or pull out of a sale that would have left them facing a major repair bill within months. In St Ives this matters most for the town's listed harbour-side stock, white-washed fishermen's cottages across the Downalong quarter, converted net lofts and former cellar buildings now operating as galleries, studios, or holiday lets where the original drainage was never designed for residential or commercial conversion loads, restaurant and food business premises sold as going concerns, and rural homes on septic systems across Penwith where soakaway condition is invisible without inspection.
Build-over surveys are required wherever new construction sits within 3 metres of a public sewer. In St Ives this requirement comes up often, because the dense Downalong conservation area and the streets above the harbour are served by sewer runs following the original medieval and Victorian layout, and most extension, conversion, or fit-out work in the centre sits close to one. The continued programme of holiday let upgrades and barn conversions across Penwith adds further regular demand. Our build-over surveys document the location, depth, and structural condition of the affected sewer, identify any defects that must be addressed before construction begins, and provide the evidence Building Control and South West Water require before issuing approval. Reports are produced to the format and standard those bodies expect.
With the survey complete and the drainage layout documented, we can proceed directly to any remedial work, schedule ongoing maintenance, or provide the evidence a solicitor, insurer, or lender requires. Across the St Ives area we work with permanent residents, second-home owners, holiday let operators, Airbnb hosts, guest house and hotel owners, galleries, restaurants, cafes, surf shops, retail premises, lettings agencies, developers, and buyers navigating the town's competitive property market.

Our team clears blockages quickly and safely, restoring full flow and preventing further damage to your system.
Drain Unblocking
Full inspection and condition reporting for private septic systems, including soakaway investigations and pre-purchase surveys for rural properties.
Drain Surveys in St Ives
Drain relining reinforces your pipes from within, repairing cracks and leaks without excavation to restore full function and prevent future damage.
Drain Relining St Ives
We remove built-up deposits that restrict water flow, improving drainage performance and extending the lifespan of your pipes.
Drain Pipe Descaling St IvesWe serve the whole of St Ives, Carbis Bay, Lelant, Halsetown, Towednack, Zennor, Hayle, Phillack, Cripplesease, Nancledra, Trink, Trevega, Penbeagle, Trenwith, and the surrounding TR26 postcodes.
A clear answer on ownership is one of the most practical outcomes of a St Ives CCTV survey, and one of the most common reasons homeowners and business owners book one. The principle is straightforward. Pipework inside your boundary, including the lateral connection running out to the boundary line, is yours to maintain and repair. Once that pipe joins a shared sewer carrying waste from multiple properties, responsibility transfers to South West Water. St Ives complicates this in ways the town's medieval Downalong layout makes inevitable. Private drains routinely cross beneath the labyrinthine cobbled alleys radiating from the harbour, shared courtyards behind Fore Street and Back Road East, and the strips of ground threading between adjacent fishermen's cottages converted into multiple lets before reaching a public sewer, and the boundary point is rarely clear from deeds alone. Converted net lofts, cellars, and former workshops now operating as studios, galleries, or holiday accommodation add a further layer of shared private pipework that historic documents do not capture. Our survey establishes the actual layout, identifies the boundary point, confirms which sections belong to you, and provides the evidence needed to escalate any public-sewer fault to South West Water. For rural properties on septic systems toward Zennor, Towednack, and the inland farms, the entire network is yours, and the survey produces a complete map of what that means in practice.
We agree a fixed price before any work starts, with no call-out fee and no diagnostic charge. Standard residential surveys typically fall within the range buyers and homeowners would expect to pay locally, with the exact figure depending on property size, number of access points, and the level of reporting required. You have the cost in writing before we book the appointment.
Most residential surveys take one to two hours on-site. The written report and footage are usually delivered within a few working days, formatted for sharing with solicitors, lenders, or insurers as needed.
Most high-street lenders do not require one as standard, but many request a survey when the main building survey flags drainage concerns, particularly on older properties or those with previous conversion or commercial use. A significant proportion of St Ives buyers commission one voluntarily, especially on listed harbour-side stock, Downalong cottages, converted studios, and rural properties.
If significant defects are identified, the report and footage give you documented evidence to renegotiate the purchase price, require the vendor to complete repairs, or withdraw from the purchase. We provide the evidence; the negotiation sits between you and your solicitor.
If the proposed structure sits within 3 metres of a public sewer, a build-over survey is normally required for South West Water and Building Control approval. We handle build-over surveys regularly across St Ives and produce reports to the required standards.
Yes. We carry out full septic tank surveys, soakaway investigations, and CCTV inspections of private drainage across the rural areas around St Ives and the wider Penwith peninsula, including pre-purchase surveys for buyers of rural homes. The high proportion of properties on private systems across Penwith means we work on them every week.
All repairs we carry out following a survey are covered by our 5-year guarantee. If a repaired section fails inside that period, we return and put it right at no cost.
If a fault needs immediate attention, we discuss the options with you on-site. In most cases we can quote and address the issue on the same visit, with the cost agreed in writing before any work begins.
Clear Stream Drainage Solutions is a Cornwall-based, family-run drainage business operating across St Ives and the wider county. Our engineers hold the relevant industry certifications, carry full public liability insurance, and arrive in branded vehicles equipped with high-definition CCTV cameras, drainage mapping equipment, and the diagnostic tools needed to deliver a complete survey on the first visit.
A CCTV drain survey replaces guesswork with documented evidence. Whether the trigger is a property purchase, a recurring fault, an extension, or a portfolio review, a single call gets an engineer on-site, a camera in the system, and a report you can act on with confidence. Call our team now on 01872 222555 to book a CCTV drain survey at a time that suits you, or request a fixed-price quote by text. Already had a survey done elsewhere? We provide independent second-opinion reviews of existing footage for buyers and landlords who want verification.